Potential Benefit of Clearly Setting Performance Expectations
One of the easiest actions for increasing worker performance and creating a pleasant work environment is clarity. Workers, supervisors, and administrators want clarity. Clarity of message. Clarity of rules. Clarity of expectations. People by nature are creatures of habit. We perform best in environments that are predictable and stable. Humans like the comfort of knowing what to expect and being able to predict likely outcomes. Think about your own small habits and the comfort these bring. Do you like to shop at the same grocery store? Do you tend to park in the same space at work? Do you sit in the same chair for shift briefings or meetings? Do you keep items at work or home arranged in a consistent way? More specifically, do you wear your work uniform and gear the same way, in the same place, all the time? More likely than not, most of us can probably identify with habitual patterns of behavior, and would almost certainly admit that we have these habits because they make u