Sometimes Intervention is Necessary
Anecdotally, through my experiences, I have witnessed numerous times where a departmental Chief or shift administrator will establish new expectations or measures of performance for employees. Generally, performance expectations are set to assuage a new demand from external sources or to address a potentially dangerous emerging trend. Even if the evidence for the new expectation is compelling and thoughtful, many times, employees view the new standard for performance as suspect at best. Employees often discount it as temporary, arbitrary, or misguided. Many times, employees will judge a performance expectation against their own internal emotional beliefs of how a thing should or should not operate; instead of a rational weighing of the evidence while being mindful that they are the employee, not the boss. As an employee, they were hired to do the work of the organization. The people who run the organization get to set performance standards and it is the responsibility of the emp